This is a translation for information purposes only. The German version (walker.pro/agb) is legally binding.
Last updated: 06.10.2026
§ 1 Supplier and scope
(1) The supplier and contracting party is Walker Digital GmbH, represented by its managing director Mahmoud Baydoun, Brunsbüttler Damm 116-118, 13581 Berlin, Germany; phone: +49 30 78717805; e-mail: [email protected]; commercial register: Charlottenburg Local Court (Amtsgericht), HRB 252060 B; VAT ID: DE361543142 ("we", "us").
(2) These Terms apply to all contracts for the supply of goods concluded via our online shop https://walker.pro, by e-mail, phone or messenger (e.g. WhatsApp).
(3) Our offer is directed exclusively at businesses within the meaning of Section 14 of the German Civil Code (BGB), legal entities under public law and special funds under public law ("Customer"). We do not enter into contracts with consumers (Section 13 BGB).
(4) Deviating, conflicting or supplementary terms of the Customer shall only become part of the contract if we have expressly agreed to them in text form. Individual agreements with the Customer take precedence over these Terms.
§ 2 Customer account
(1) Orders in the online shop require a customer account. When registering, the Customer must provide accurate information about its business and, upon request, provide proof of its business status (e.g. VAT ID, business registration or commercial register extract).
(2) There is no entitlement to the activation of a customer account. We may in particular refuse registration if business status is not proven.
(3) The Customer shall keep its login details confidential and inform us without delay if there are indications of misuse. The Customer shall notify us of any changes to its business details without delay.
§ 3 Conclusion of contract
(1) The presentation of goods in the online shop does not constitute a binding offer but an invitation to place an order. Prices and product range shown in the customer account may vary between customers.
(2) By submitting the order via the button that completes the ordering process, the Customer makes a binding offer to purchase the goods in the shopping cart. Before submitting, the Customer can check and correct its entries at any time. Orders placed by e-mail, phone or messenger are also binding offers.
(3) Receipt of the order is confirmed by e-mail. This acknowledgement of receipt does not yet constitute acceptance. The contract is concluded only upon our order confirmation in text form, upon sending of the invoice or upon delivery of the goods.
(4) The minimum order value is EUR 20 (net). Orders below this value will not be processed.
(5) We store the contract text. We send the order details and these Terms to the Customer by e-mail; the current Terms are available at https://walker.pro/en/agb. The Customer can view past orders in its customer account.
(6) The language of the contract is German.
§ 4 Prices and shipping costs
(1) The prices displayed in the customer account at the time of the order, or individually agreed prices, apply. All prices are in euros plus statutory VAT and plus shipping costs.
(2) Shipping costs are shown during the ordering process or in the order confirmation. Courier delivery within Berlin is free of charge.
(3) Deliveries to other EU member states are made VAT-exempt as intra-Community supplies, provided the Customer provides a valid VAT ID of another member state and the statutory requirements are met.
§ 5 Payment
(1) The Customer may pay by credit card (Visa, Mastercard), PayPal, on invoice or in cash upon courier delivery. Payment on invoice is available only after prior approval by us.
(2) Orders delivered by a shipping carrier are dispatched only after receipt or confirmation of payment, unless payment on invoice has been agreed. For courier deliveries, cash payment is made to the courier after inspection of the goods.
(3) Invoices are payable within 14 days of the invoice date without deduction, unless otherwise agreed.
(4) If the Customer is in default of payment, it shall pay default interest of nine percentage points above the base interest rate and a lump sum of EUR 40 (Section 288(2) and (5) BGB). We reserve the right to claim further damages.
(5) The Customer may only set off claims that are undisputed or have been finally established by a court. The Customer may only exercise a right of retention on the basis of claims arising from the same contractual relationship.
§ 6 Delivery and passing of risk
(1) We deliver within Germany and to member states of the European Union via DHL Paket GmbH or General Logistics Systems Germany GmbH & Co. OHG (GLS), and within Berlin also by our own courier service. Collection is possible by arrangement.
(2) Unless otherwise stated in the product description, goods are ready for immediate dispatch. Handover to the carrier normally takes place within 1–4 working days after conclusion of the contract, or after receipt of payment in the case of prepayment. Delivery dates are binding only if expressly agreed as binding.
(3) Partial deliveries are permitted to the extent reasonable for the Customer. If ordered goods are unavailable through no fault of our own because our supplier fails to deliver to us, we may withdraw from the contract; any payments already made will be refunded without delay.
(4) The risk of accidental loss and accidental deterioration of the goods passes to the Customer upon handover to the carrier, or, for courier delivery or collection, upon handover to the Customer.
§ 7 Retention of title
(1) The goods remain our property until full payment of all claims arising from the ongoing business relationship.
(2) The Customer may resell the goods subject to retention of title in the ordinary course of business. The Customer hereby assigns to us all claims arising from the resale in the amount of the invoice total (including VAT); we accept this assignment. The Customer remains authorised to collect such claims as long as it meets its payment obligations.
(3) Pledging or transfer by way of security of goods subject to retention of title is not permitted. In the event of third-party access (e.g. seizure), the Customer must point out our ownership and notify us without delay.
§ 8 Inspection, notification of defects, warranty rights
(1) The Customer must inspect the goods without delay after receipt (Section 377 of the German Commercial Code, HGB). Obvious defects, transport damage, wrong items and quantity deviations from the invoice must be reported in text form within 1 working day of receipt, preferably with photos or videos. Hidden defects must be reported without delay after discovery. If notification is not made in time, the goods are deemed approved.
(2) In the event of defects, we shall, at our option, remedy the defect or deliver defect-free goods. If subsequent performance fails, the Customer may withdraw from the contract or reduce the purchase price in accordance with statutory provisions; claims for damages are governed by § 9.
(3) Returns due to defects must be registered in advance in the customer account under "Return of goods". Details of the procedure are available at https://walker.pro/warranty.
(4) Claims for defects become time-barred one year after delivery of the goods. This does not apply to claims based on intent or gross negligence, injury to life, body or health, claims under the German Product Liability Act, fraudulent concealment of a defect, the assumption of a guarantee, or recourse claims under Sections 445a, 445b and 478 BGB; in these cases the statutory periods apply.
(5) Businesses have no statutory right of withdrawal. Defect-free goods are taken back only by prior agreement.
§ 9 Liability
(1) We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act and to the extent of any guarantee assumed.
(2) In the event of a slightly negligent breach of an essential contractual obligation (an obligation whose fulfilment is essential for the proper performance of the contract and on whose observance the Customer may regularly rely), our liability is limited to the foreseeable damage typical for the contract at the time of its conclusion. Otherwise, liability for slight negligence is excluded.
(3) The above limitations also apply in favour of our legal representatives, employees and vicarious agents.
§ 10 Data protection
Information on the processing of personal data can be found in our privacy policy at https://walker.pro/en/datenschutz.
§ 11 Final provisions
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) The place of performance is Berlin. If the Customer is a merchant, a legal entity under public law or a special fund under public law, or has no general place of jurisdiction in Germany, the exclusive place of jurisdiction is Berlin. We are also entitled to sue the Customer at its general place of jurisdiction.
(3) Should individual provisions of these Terms be invalid, the validity of the remaining provisions shall not be affected.
(4) These Terms are also provided in English and French. In case of discrepancies, the German version prevails.